Empower your sales team to quickly customize complex quotes and orders with 100 percent accuracy, leading to dramatic gains in revenue and profitability. With unique capabilities such as guided selling, rapid line-item creation and automated bill-of-material generation, Experlogix gives you the tools you need to maximize your quote-to-order and manufacturing performance.
Image Stream Medical, Inc. is a leader in Operating Room Integration. The company has a long track record of innovation in the field and has emerged as the premier solution provider for the control, routing, capture and management of surgical images.
Image Stream Medical was struggling to synchronize two separate configuration systems, one for finances and another for project management. As sales jumped from $12 million to $22 million within just one year, the company recognized it had outgrown its current model. The company was looking for ways to create greater efficiencies. One specific challenge was to improve their quoting process. Image Stream Medical’s current procedure was predicated on one person presenting quotes to potential clients. The largely manual process was a frequent cause of bottlenecks.
Experlogix empowers sales teams to quickly customize complex quotes and orders with 100 percent accuracy, leading to dramatic gains in revenue and profitability. Fully integrated in NetSuite, Experlogix enables companies to improve the speed and accuracy of their quote and order processes.
“All Image Stream Medical quoting rules were residing in one person’s head. That information has been extracted and given structure and consistency with Experlogix. Now when we update price books and costs, it’s all synced together in NetSuite. Quotes that used to take approximately two days now can be completed in less than one hour.”
Image Stream Medical began researching and interviewing ERP vendors to find the provider that could best meet their needs. In the process, Experlogix, with its full NetSuite integration, came highly recommended. In addition to quoting and automation solutions, Image Stream wanted a product that would offer ease of use to end users and was accessible through the web and on mobile devices. As a NetSuite partner, Experlogix was particularly appealing because it was a cloud solution. Image Stream Medical has a small IT department; implementing a solution that didn’t rely on servers or upgrades was paramount. Experlogix also could be administered by business users, minimizing additional burden on the IT staff.
“Using the Experlogix CPQ add-in and NetSuite has helped Image Stream Medical establish more consistent and efficient processes,” said Neepa Shah, Finance Manager at Image Stream Medical.
“The responsiveness from the Experlogix team has been impressive,” said Shah. “We’ve had frequent learning sessions with Experlogix consultants, which have helped get us up to speed. And anytime we’ve needed support, an Experlogix consultant has been available.” Perhaps the most promising aspect of using Experlogix in NetSuite is seeing how the system will benefit Image Stream Medical going forward. With their sales representatives already trained on Experlogix and familiar with the integration benefits provided by NetSuite, Image Stream is able to better forecast and track the number of hours against projects.
“We can better determine probabilities for closing deals and we’re able to speed up our quoting timelines.”
“Experlogix is a horizontal application that serves all industries, including software, industrial equipment manufacturers, scientific and medical device makers, wholesale distribution businesses, utilities services, and more,” said Ryan Akky, Director of NetSuite CPP Sales. “By partnering with Experlogix in NetSuite, organizations like Image Stream Medical are able to create quotes, proposals, orders, and bill-of-materials quickly and accurately, regardless of complexity. Because Experlogix is seamlessly embedded into NetSuite’s opportunity, quote, and order pages, customers are guaranteed to have a great user experience.”