HVAC Company Improves Process Efficiencies, Eliminates Errors and Enhances Perception of Professionalism
Benefits
- $250,000 annual savings in improved efficiencies and error reduction.
- Maintained by business users rather than IT.
- Positive customer response to proposal/quote process.
- Seamless integration with Microsoft Dynamics CRM/ERP platforms.
- Enhanced customer perception of sales agents’ professionalism.
“With the old configuration tool, we had too many cases where combinations were selected and could not be built. This is now a thing of the past, and we can maintain the flexibility to handle non-standard requirements.”
John Pavkovic, Director of Technology Solutions, Reliance Home Comfort
