Howden Adopts Experlogix CPQ to Improve Customer Experience
Benefits
- Boosts efficiency by reducing order pricing time by 83%.
- Enhances customer communication with clearer documentation.
- Improves sales effectiveness through guided selling features.
Howden Netherlands, located in Hengelo, the Netherlands, has designed and supplied industrial cooling fans worldwide for over 60 years. The company’s glass fiber, reinforced, polyester cooling fans are manufactured in Europe and China using hand lay up production technology, enabling flexibility to customer’s requirements in their vital processes.
Howden’s customer base ranges from world leaders in the power, oil and gas and petrochemical industries and energy transition. Howden Netherlands has a reputation as a pioneer and specialist in ultra-low noise applications.
Howden is part of Chart Industries Inc., a global leader in engineering and manufacturing of process technology and equipment for industrial gas, specialty and energy transition markets with almost 12,000 employees in over 30 countries. Howden’s continuous drive for improvement and responding to customer’s changing demands, resulted in the desire to evolve its sales processes and systems.
“Experlogix ensures there is no misunderstanding between us and our customers.”
Eelko Molenhuis, QA & CI Manager