Services and support for you and your company

Rely on professional, personalized and prompt assistance to help you realize the full value of your investment. 

Experlogix team of experienced and knowledgeable professionalprovides comprehensive, personalized and prompt services and support to you and your company, in all time zonesWith services including assistance on functional and technical questions, software installation, upgrade support, and more you can rest assured that we are with you every step of the way. 

Implementation

With an outstanding track record of delivering CPQ projects on time and on budget, our experienced team of Implementation Engineers supports you in the implementation of Experlogix, either at your location or through a virtual meeting. We provide turnkey implementation delivery, with project management, analysis and planning along the way, to ensure smooth and efficient process. Plus, you can access our implementation and installation materials, quick-start guide and user documentation, at any time.

Training

Experlogix offers a cost-effective and flexible approach to training with self-service, online recorded sessions. At your own pace and at a time that is convenient for you, you can watch video tutorials, product demos and webinars – we have everything you need to start on the right foot. And if your organization requires a live in-depth training at your location, our trainers are ready to assist you.

Technical support

We provide technical support to customers via our online Customer Portal. Experlogix users can submit support tickets and view the status of their cases, request software updates and enhancements, review release notes, communicate with other customers via our forum, and browse through our product documentation, implementation guides and video tutorials.

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You’re in the right place

e-Con Solutions merged with Experlogix to create a unified, global leadership presence in the CPQ marketplace, under the Experlogix brand.

Read the press release to learn more