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Valley Countertops Industries Ltd

Countertop Manufacturer Improves Their Efficiencies, Customer Experience and Satisfaction

Benefits

  • Consistent and improved business processes.
  • Easy to learn and use – decreases new employee learning curve.
  • All necessary SKU options automatically presented.
  • Automatic alerts when customer quotes introduce complexities and potential errors.
  • 33% reduction in costly customer quote errors and rework.
  • Improved customer satisfaction with greater transparency in orders.

“The shift to Experlogix reduces errors, saving time and money overall. The end result is that in the first 4 months after going live, there’s been a 33 percent reduction in rework.”

Matthew Peacock, Valley Countertops IT System Administrator.


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