RS Safety Launches B2B eCommerce for SAP B1

RS Safety Solutions is a leading UK specialist in PPE, hygiene, workplace safety, and protective equipment for the food manufacturing industry. To modernise its digital operations, RS Safety Solutions launched a fully integrated B2B eCommerce platform powered by Experlogix Digital Commerce.

Designed to work out-of-the-box with SAP Business One, the new solution delivers real-time ERP integration, streamlined ordering workflows, and enterprise punchout capabilities. As a result, customers benefit from tailored catalogue downloads, uniform management, and seamless procurement integration.

Meanwhile, RS Safety Solutions gains a scalable, future-proof platform that not only drives operational efficiency but also fosters digital growth.

Benefits

• Operational Efficiency: Consequently, real-time integration with SAP Business One, combined with automated catalogue creation, has significantly reduced manual processes and, in turn, improved order fulfilment speed.
• Enhanced Customer Experience: Customers now enjoy seamless B2B ordering with punchout capability, tailored catalogues, and uniform management, making procurement faster and more convenient.
• Scalability and Future-Proofing: The out-of-the-box Webshop solution provides a flexible, robust platform that supports growth and adapts to evolving digital commerce needs. 

The Company 
RS Safety Solutions is a trusted partner for food manufacturers across the UK, specialising in personal protective equipment (PPE), safety, and hygiene products. With a strong reputation for reliability and compliance, RS Safety Solutions consistently ensures that businesses not only meet stringent safety standards but also maintain operational efficiency throughout their processes. Their commitment to innovation and customer service has positioned them as a market leader in the industry. 

The Challenge 
As RS Safety Solutions expanded its B2B operations, maintaining a bespoke eCommerce platform became increasingly difficult. As a result, the existing system lacked both flexibility and scalability, thereby creating challenges such as: 

• Complex B2B ordering with kits, budgets, and approval workflows 

• Customer-specific catalogue downloads 

• Integration with SAP Business One for real-time data 

• Supporting customer ordering directly from procurement systems 

These limitations hindered efficiency and made it harder to deliver the seamless digital experience customers expected. 

The Solution 
RS Safety Solutions partnered with Experlogix Digital Commerce to implement an out-of-the-box (OOTB) Webshop integrated with SAP Business One. The solution included: 

• Uniform Management Pack for streamlined PPE ordering 

• Real-time integration with SAP B1, ensuring accurate pricing, stock, and account data 

• Order Punchout capability for enterprise procurement systems 

• Experlogix Digital Commerce API and Document Automation combined to enable automated catalogue creation 

Ultimately, this approach delivered a scalable, future-proof platform that not only simplified complex B2B workflows but also significantly enhanced the overall customer experience.

 The Result

The transformation delivered significant benefits: 

• A modern, fully integrated WebShop replacing the bespoke system 

• Real-time ERP connectivity for accurate data and faster order processing 

• Punchout functionality enabling enterprise customers to order directly from their procurement systems 

• Automated catalogue generation, reducing manual effort and improving accuracy 

As a result, RS Safety Solutions now offers a frictionless digital experience that empowers customers to self-serve, while simultaneously maintaining compliance and ensuring operational efficiency.

Outcomes 

• Streamlined B2B Ordering 
  In turn, this simplified complex workflows, including kits, budgets, and approval processes. 

• Enhanced Customer Experience 
  Customers can easily download tailored catalogues and order via procurement systems.  

• Real-Time ERP Integration 
  Accurate pricing, stock, and account data through seamless SAP Business One connectivity. 

• Punchout Capability 
  Enterprise customers can place orders directly from their procurement platforms. 

• Automated Catalogue Creation 
  Experlogix Digital Commerce API and Document Automation reduce manual effort and errors. 

• Future-Proof Digital Platform 
  Out-of-the-box WebShop with Uniform Management Pack ensures scalability and flexibility. 

Benefits

• Operational Efficiency 
  Reduced manual processes and faster order fulfilment. 

• Improved Accuracy 
  Real-time data eliminates errors in pricing and inventory. 

• Customer Satisfaction 
  Self-service capabilities and procurement integration enhance user experience. 

• Scalability 
  A flexible platform that grows with business needs. 

• Compliance and Control 
  Built-in approval workflows and budget management maintain governance. 

• Cost Savings 
  Consequently, this resulted in lower maintenance costs compared to bespoke systems. 

RS Safety Solutions are now positioned for scalable growth, repeat ordering, and enhanced customer satisfaction in a competitive market.