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HVAC Company Improves Process Efficiencies, Eliminates Errors and Enhances Perception of Professionalism

Benefits

  • $250,000 annual savings in improved efficiencies and error reduction.
  • Maintained by business users rather than IT.
  • Positive customer response to proposal/quote process.
  • Seamless integration with Microsoft Dynamics CRM/ERP platforms.
  • Enhanced customer perception of sales agents’ professionalism.

“With the old configuration tool, we had too many cases where combinations were selected and could not be built. This is now a thing of the past, and we can maintain the flexibility to handle non-standard requirements.”

John Pavkovic, Director of Technology Solutions, Reliance Home Comfort



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