frServices and support for you and your company
Rely on professional, personalized and prompt assistance to help you realize the full value of your investment.
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Experlogix team of experienced and knowledgeable professionals provides comprehensive, personalized and prompt services and support to you and your company, in all time zones. With services including assistance on functional and technical questions, software installation, upgrade support, and more you can rest assured that we are with you every step of the way.
Implementation
With an outstanding track record of delivering CPQ projects on time and on budget, our experienced team of Implementation Engineers supports you in the implementation of Experlogix, either at your location or through a virtual meeting. We provide turnkey implementation delivery, with project management, analysis and planning along the way, to ensure smooth and efficient process. Plus, you can access our implementation and installation materials, quick-start guide and user documentation, at any time.
Training
We offer Experlogix product software training to meet the needs of your team and solutions. Our small classes allow for personalized attention and the opportunity to learn from expert trainers with real-world implementation experience. With hands-on exercises and projects, we provide practical learning environments, ensuring that attendees gain the skills they need to succeed. We also offer online supporting resources, making it easy to continue learning and expanding one’s knowledge and experience long after the training has ended.
Technical support
We provide technical support to customers via our online Customer Portal. Experlogix users can submit support tickets and view the status of their cases, request software updates and enhancements, review release notes, communicate with other customers via our forum, and browse through our product documentation, implementation guides and video tutorials.
Request a Demo
Let us know about the sales challenges you’re facing and to see a demo of Experlogix CPQ in action.