Lexmark Goes Live with Experlogix CPQ to Streamline Quotes and Orders with Dynamics 365 for Sales

Experlogix and Hitachi Solutions recently completed an extensive implementation at Lexmark International, Inc. in the United States, modernizing their quote-to-cash processes with Experlogix CPQ and Dynamics 365 for Sales.

Challenge

Lexmark is recognized as a global leader and provider of innovative printing and imaging products, software, solutions and services. They wanted to digitally transform their quote-to-order fulfillment process for their team to handle complex pricing and discounting consistently.

Result

Experlogix partnered with Hitachi to deliver a modern quote-to-order solution for Lexmark. Together we were able to implement a solution that replaced Salesforce, Google Docs and Oracle CPQ with a combination of Experlogix CPQ and Dynamics 365 for Sales, supporting over 1500 users in the system.