Support Services

We believe we have the finest configurator technology on the market today. We realize you are not just investing in software; you are counting on the people behind the software as well. We have established a great reputation for our responsive and knowledgeable customer service. In fact, we have built our business on referrals from satisfied customers. Here are some customer remarks:

"The service of Experlogix is unsurpassed. We have had great support, with excellent turnaround times, very often at no charge at all. In addition, we have the feeling that Experlogix is really listening to us. If we have a problem, they don’t only help us solve it, but also try to improve the system based on our experiences, questions and requests. The zeal with which that happens is fantastic!"

G. van Mier
FEI Company

 

"Experlogix provides the level of customer service that every company should aspire to."

D. Edwards
VisionAIR

 

"I wish every company I dealt with had this level of customer support. They are so head and shoulders above the rest of the industry with customer service it is stunning. They get back to you quickly, they show you how to do things, and point out product features that may help you adjust your project plan to do things more efficiently."

J. O’Connor
Universal Electric

 

"Without exception, everyone we dealt with at Experlogix has been a pleasure to work with. They were helpful, friendly, and went the extra mile to ensure that our needs were met wherever they could."

B. Avery
Konica Minolta

 

"Service from day one has been excellent, far beyond expectations."

R. Scott
Martin Doors

 

"With less than a 24-hour response, I have been extremely satisfied with the service that Experlogix has given me on their product."

S. Asrani
Boathouse Sports

 

"I have received absolutely fabulous service and great response time and endless patience with the learning process."

K. Buchanan
Clarity Visual Systems

 

"Experlogix went above and beyond in order to meet all of our requirements. The whole team was very knowledgeable and accommodating."

D. Nishita
Instant InfoSystems